Refund Policy

At KadaknathOnline, we aim to ensure customer satisfaction with every purchase of our eggs and hens. This Refund Policy outlines the terms and conditions for refunds relating to products bought from our platform.

Refund Eligibility

We offer refunds for products that meet the following criteria:

1. Eggs: Due to the delicate nature of eggs and concerns for their freshness, we do not offer refunds for egg purchases once they have been delivered. We ensure the quality and freshness of eggs before dispatching them.

2. Hens: If you are dissatisfied with the hens received, a refund request must be made within [number] days from the date of delivery. To be eligible for a refund:

   • The hen must be in healthy and original condition as when delivered.
   • Proof of purchase (receipt or order confirmation) is provided.

Refund Process

Should you meet the eligibility criteria, here are the steps for a refund:

1. Hens: Contact our customer service team at [contact information] to initiate the return process.
2. Provide proof of purchase and details about the hen you wish to return.
3. Upon confirmation of the return, we will provide instructions for the return shipment.
4. After inspecting the returned hen, we will notify you of the refund status.
5. If approved, the refund will be processed through the original payment method within [number] days.

Shipping Costs

Shipping costs for returning hens are the responsibility of the customer unless the return is due to an error on our part or receiving a defective product.

Damaged or Defective Products

If you receive a damaged or defective hen, please contact us immediately. We will arrange for a replacement or refund as appropriate, and we may cover the return shipping costs in such cases.

Contact Us

For any questions regarding our Refund Policy, please reach out to us at:

KadaknathOnline 

Address:-

Email: info@kadaknathonline.com

Phone: +91-836-886-8264